Privacy Policy
How we protect, manage, and process your personal and shopping information.
1. Information We Collect
When you visit Lost Valley Design or make a purchase, we collect necessary order details:
- Contact Information: Name, billing address, shipping address, email address, and phone number.
- Transaction Details: Items purchased, order subtotals, and timestamps. Payment card details are processed securely by certified gateways.
- Form Inquiries: Messages and applications submitted through our contact forms.
2. How We Use Your Information
Your details are used strictly for store operations:
- Printing, packing, and shipping your custom-made apparel.
- Sending automated order receipts, status updates, and tracking numbers.
- Responding to customer service inquiries.
- Preventing fraudulent transactions and securing the checkout process.
3. Third-Party Service Providers
We never sell your information. Data is shared strictly with essential partners:
- Fulfillment Centers: Shipping names and addresses are shared to print and package your shirts.
- Payment Processors: Encrypted financial transactions are securely managed via payment gateways.
- Postal Carriers: Address details are provided to postal services (e.g., USPS) for delivery routing.
4. Cookies & Local Storage
Our website uses standard cookies. These keep items inside your cart while you browse and ensure quick page loads.
5. Your Rights & Contact Requests
You may request a copy of your stored data. You can also request complete account deletion through our contact form.