Privacy Policy

Privacy Policy

How we protect, manage, and process your personal and shopping information.

1. Information We Collect

When you visit Lost Valley Design or make a purchase, we collect necessary order details:

  • Contact Information: Name, billing address, shipping address, email address, and phone number.
  • Transaction Details: Items purchased, order subtotals, and timestamps. Payment card details are processed securely by certified gateways.
  • Form Inquiries: Messages and applications submitted through our contact forms.

2. How We Use Your Information

Your details are used strictly for store operations:

  • Printing, packing, and shipping your custom-made apparel.
  • Sending automated order receipts, status updates, and tracking numbers.
  • Responding to customer service inquiries.
  • Preventing fraudulent transactions and securing the checkout process.

3. Third-Party Service Providers

We never sell your information. Data is shared strictly with essential partners:

  • Fulfillment Centers: Shipping names and addresses are shared to print and package your shirts.
  • Payment Processors: Encrypted financial transactions are securely managed via payment gateways.
  • Postal Carriers: Address details are provided to postal services (e.g., USPS) for delivery routing.

4. Cookies & Local Storage

Our website uses standard cookies. These keep items inside your cart while you browse and ensure quick page loads.

5. Your Rights & Contact Requests

You may request a copy of your stored data. You can also request complete account deletion through our contact form.